To make it easier to report bugs or to get answers on support questions, IGEMS has a function collecting all information we need to be able to recreate your question or problem.
Please indicate the position of the problem with a circle. Then follow the steps on the image below.
All necessary files are now saved into a .ISF file (IGEMS Support File). Please send this ISF file by mail to your reseller or IGEMS to get the quickest help possible.
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